Houston Auto Repair

Mon - Fri: 7:30 AM - 6:00 PM
Call Us: (713) 522-2277
4

I took my car here because of all the great reviews and the location was convenient. I have been pleased with their work, and the customer service is great! They answered all my skeptical questions and showed me, not just told me, what was wrong with my car. The prices are steep, but it's worth paying more when you trust a company. When I left with my car, the service light came on and I called to tell them. They had me bring it back right away and they ran tests to fix the problem. They also made a follow up phone call several weeks later, to make sure my car was running ok and didn't have any further problems.

5

As a female, I am always worried that I am going to get screwed when it's time for some auto repair on my 2003 element. Well these guys couldn't have been more honest. I showed up at 9 on a tuesday morning expecting to just make an appointment to bring my car back at a later date. However, they were able to take my car right then, and have it back to me by 5:30 the same night. Before they did any work, they called to tell me what was wrong and what needed to be fixed. They also told me some things could wait if I didn't want to spend all the money at once, which has never happened to me before. Chris is very friendly and walked me through everything. I have found my new mechanics. I will never go anywhere else!

Katie,I know how intimidating it can be to bring your car in for maintenance. We want everyone to be as knowledgeable about their car as we are, so we always try to be as straightforward as possible. I'm glad that we made you feel so comfortable. Chris is great. I'll make sure to share this with him so he can hear your praise for himself! Thank you for the wonderful review. Let us know if there's anything else we can do for you.Cheers,Dave, OwnerP.S. 'Like' us on Facebook for news and tips: facebook.com/pages/The-A…

- The Auto Doc
4

This place epitomizes the old saying "We do work that is fast, good, and cheap; pick any two."I find them to be fast and good. If you're looking to save a buck, you should probably shop around a little, but when you want it done right, they do it right, they meet the deadlines they promise, and they stand behind their work. I had a repaired item fail nearly a year after they'd originally fixed it. It was under warranty, so they repaired it again, quickly and for free. Respect.Under all the cutesly old gas station signs, this is a a clean, friendly, well-run, and seemingly honest place to get your car repaired. And yes, sometimes your repair bill should come with a free tube of personal lubricant, but on balance, I think it beats the crap out of being overlooked, lied to, and ultimately STILL gouged by the sleazy repair thieves at the dealership.El Rauncho Grande

4

Very surprised at the negative reviews. This is the friendliest, most honest car shop I have been to in Houston. Yes, agree, the prices could be better. But after getting horrible service at some other places, I realized that I would rather pay a little more to be treated respectfully by honest and professional staff.If you are solely looking for the cheapest car shop to do your work, this may not be the right place (but if you go, do ask if they will match a price elsewhere, see if they have any coupons, and don't forget your AAA card for the 10% discount).Dave, the owner, is very friendly and helpful. They recently opened a coffee shop/boutique next door, with cute seating, wi-fi, and real coffee drinks--they will even make you a custom drink while you wait for your car--that sure beats stale drip machine coffee that has been sitting on a burner all day.

It's our pleasure to perform fantastic work for each of our customers. I am thrilled to hear how impressed you've been with both our work and our service. Thank you very much for taking the time to share your thoughts. We're always happy to help, so please don't hesitate to reach out if there's anything else we can do for you!Best,Dave

- The Auto Doc
5

Superb. First, I yelped it, and then the reviews came, I was pleased. As we all know, finding the right auto shop is one of the toughest things to do. My husband and I are new to the area and as I said were pleased with the yelps. The location was near us too. The towing was timely. From the first moment I spoke with Karl, I was sold, real nice guy. The diagnosis was quick and the repair quicker, they had a straight forward answer for every question that you knew was not BS. When we got there to pick up the car we noticed an art car in the drive, they said they service alot of the areas art cars. I was sold. You will feel comfortable here, I promise, almost at home.

4

This family business is wonderful!They are fast, friendly, and reliable.I am continuously recommending friends to check this place out.The staff is personable and tries to be on a first name basis with customers. On my last visit, I needed to get a ride home instead of waiting in the shop. The blonde woman that works there (receptionist? partial owner?) road with me back to my place and then drove my car back to the shop herself. She was extremely friendly.I told her about the blogsites and reviews of her business. On other sites they are all positive. She had no idea!Give them your money!