5

Jessica said the service is great. Everything was fine.

5

Very friendly, timely, and thorough service. One my first experience I left my car with them under the impression that I needed a full brake job, since mine were squeaking and thumping. Chris said he would take a look and look at the rest of my car, he called back an hour later explaining that belts and transmission fluid were my issue and that my brake pads were actually very thick and safe, just a little dirty. I asked him to rank the procedures by importance seeing as I was on a budget at the time, which he did, I ended up just having him take care of all the procedures that day. Chris followed up with me throughout the whole process and applied the online coupons to save me a few bucks. Car has been running smoothly since.I returned for a simple oil change today and set up with Dave. The oil change price is kind of steep ($45) but totally worth it because they overlook your car and give you a little report card of the condition, complete with an actual sample of your cars fluid colors etc. . Dave even had one of the mechanics drive around the block with me so that I could demonstrate the sounds my car was making (steering wheel squeaks). Again; friendly, timely, and thorough service.

5

Chris was very helpful. He was attentive with returning my calls & calling me back with explaining what my car needed. My first time going to the Auto Doc and I would return again.

5

It's good to have a repair shop close to home, one that provides excellent work with a friendly attitude. Thank you.

4

They are honest about the work they do a little pricey but worth it.

5

Yes, this place was expensive, but you know what? I don't care at all. I hate dealing with my car, so when the brakes decided to go out on my car 4 days before I was scheduled to move across the country, I was really worried that this would be a nightmare. I had visions of taking the car to a shop and having it linger while everyone ignored me and then having to leave the stupid broken car behind. I called Auto Doc at 8:30 in the morning and explained my problem. He said that if I got it in by 12:30 it would be done by close. I was doubtful, but took off work and dropped it off. Rather than having to sit in a sad mechanic 's office, I had the option to hang out in the coffee shop which is run by the wife of the owner of Auto Doc. It was adorable and made me feel like my money was going to a good family who was a part of the community. However, the owner was able to drop me off at home, which was even nicer.They called a couple times to explain the issues my car had and the costing. Since I was moving I had a pretty tight budget (moving is expensive...) and they helped me prioritize the repairs I could make at that time and took the time to write out a list of the other things I would need to fix after my move. As someone who hates cars, the time they took to dumb it down (they explained what it would sound like when the next things broke so I would know what was wrong) was appreciated and didn't come off condescending. They completed repairs by 3:30 in the afternoon and I was on my merry way.Overall, of course I wish it cost less, but honestly I feel this was money well spent. I usually go to the cheapest option and they never told me that my car was getting close to needing repairs (for example, no one ever told me my tires were bad or the brake pads were almost gone, even after paying them to look the car over). I will be sucking it up and laying out money for a place like this in the future. If I had gone to them in the first place I probably could have avoided costly repairs with some simple maintenance. The service was great, the speed is great and both of those things were worth the money. I don't feel taken advantage of at all. I highly recommend this shop!

5

Yes, this place was expensive, but you know what? I don't care at all. I hate dealing with my car, so when the brakes decided to go out on my car 4 days before I was scheduled to move across the country, I was really worried that this would be a nightmare. I had visions of taking the car to a shop and having it linger while everyone ignored me and then having to leave the stupid broken car behind. I called Auto Doc at 8:30 in the morning and explained my problem. He said that if I got it in by 12:30 it would be done by close. I was doubtful, but took off work and dropped it off. Rather than having to sit in a sad mechanic 's office, I had the option to hang out in the coffee shop which is run by the wife of the owner of Auto Doc. It was adorable and made me feel like my money was going to a good family who was a part of the community. However, the owner was able to drop me off at home, which was even nicer.They called a couple times to explain the issues my car had and the costing. Since I was moving I had a pretty tight budget (moving is expensive...) and they helped me prioritize the repairs I could make at that time and took the time to write out a list of the other things I would need to fix after my move. As someone who hates cars, the time they took to dumb it down (they explained what it would sound like when the next things broke so I would know what was wrong) was appreciated and didn't come off condescending. They completed repairs by 3:30 in the afternoon and I was on my merry way.Overall, of course I wish it cost less, but honestly I feel this was money well spent. I usually go to the cheapest option and they never told me that my car was getting close to needing repairs (for example, no one ever told me my tires were bad or the brake pads were almost gone, even after paying them to look the car over). I will be sucking it up and laying out money for a place like this in the future. If I had gone to them in the first place I probably could have avoided costly repairs with some simple maintenance. The service was great, the speed is great and both of those things were worth the money. I don't feel taken advantage of at all. I highly recommend this shop!

4

This is my first time at Auto Doc, the people are friendly. I would recommended my friends here.

5

Dave the proprietor of Auto Doc called me to have me come back to check for a problem with a notification light. Took it in and everything was fixed, great.

5

Spoke with Trisha. She said everything was fine, there were no issues with this business.