Houston Auto Repair

Yes, this place was expensive, but you know what? I don't care at all. I hate dealing with my car, so when the brakes decided to go out on my car 4 days before I was scheduled to move across the country, I was really worried that this would be a nightmare. I had visions of taking the car to a shop and having it linger while everyone ignored me and then having to leave the stupid broken car behind. I called Auto Doc at 8:30 in the morning and explained my problem. He said that if I got it in by 12:30 it would be done by close. I was doubtful, but took off work and dropped it off. Rather than having to sit in a sad mechanic 's office, I had the option to hang out in the coffee shop which is run by the wife of the owner of Auto Doc. It was adorable and made me feel like my money was going to a good family who was a part of the community. However, the owner was able to drop me off at home, which was even nicer.They called a couple times to explain the issues my car had and the costing. Since I was moving I had a pretty tight budget (moving is expensive...) and they helped me prioritize the repairs I could make at that time and took the time to write out a list of the other things I would need to fix after my move. As someone who hates cars, the time they took to dumb it down (they explained what it would sound like when the next things broke so I would know what was wrong) was appreciated and didn't come off condescending. They completed repairs by 3:30 in the afternoon and I was on my merry way.Overall, of course I wish it cost less, but honestly I feel this was money well spent. I usually go to the cheapest option and they never told me that my car was getting close to needing repairs (for example, no one ever told me my tires were bad or the brake pads were almost gone, even after paying them to look the car over). I will be sucking it up and laying out money for a place like this in the future. If I had gone to them in the first place I probably could have avoided costly repairs with some simple maintenance. The service was great, the speed is great and both of those things were worth the money. I don't feel taken advantage of at all. I highly recommend this shop!

This is my first time at Auto Doc, the people are friendly. I would recommended my friends here.

Dave the proprietor of Auto Doc called me to have me come back to check for a problem with a notification light. Took it in and everything was fixed, great.

Spoke with Trisha. She said everything was fine, there were no issues with this business.

The water pump in my jeep went out, I fumbled with the idea of how to get it to a reputable mechanic. A tow truck of course, covered by my insurance. It sat for 4 days. Then, am I sure it's the water pump? Who do I take it to, affordable? I call around for quotes and everyone said I needed to bring it in before a quote could be given. Ugh, how...only one source(tow truck), a one time trip. I'd be stuck. I called this awesome place and Dave answers, I explain my situation. He offers to come by the house and look at it before bringing it(few blocks away). A real relief, honest place. It made me feel safe. Within less than 4 hrs my water pump/cooling system was replaced and flushed. Thank you Dave for driving over, checking out my jeep and swapping cars to drive it to your shop. I wasn't feeling safe to drive it. Awesome experience!!!! Thank you! I will be back.

Friendly, respectful staff. Efficient in the same day for the money.

There is a cute coffee shop at the back of the shop.

Tim said they did a very good job and the price was good as well.

Everyone was very pleasant and professional. My service was well explained and completed in a timely manner.

Katie said her experience was very convenient.