4

I really appreciate that the guys at Auto Doc are conveniently located, trustworth and friendly. The only thing that I would have liked to see is a more complete diagnosis done on my truck. I believe a electronic computer test and visual test were completed, but I would guess a road test was not. If a road test would have been done they would have noticed the vibation in steering wheel and the "cutting out" from the engine upon acceleration. I told them I'm going on a long trip and asked for the truck to be evaluated and repaired. They did a great job on the items that were diagnosed and were very speedy about it, which I greatly appreciate. However, driving home I quickly realized the two items I mentioned above were not fixed. I would like to be clear and say I didn't mention the vibation in the steering wheel when I dropped it off, but the cutting out of the engine was mentioned and the dianose was a "carbon treatment would make the truck more responsive". The carbon treatment did increase the responsiveness, but the engine still cuts out from time to time when accelerating. I'm hoping those two items will not be a major concern as the budget for the repairs has been used up on the orignal trip to Auto Doc. I will be going back to the Auto Doc in the future, but I'll be a lot more specific about what I would like to be looked at rather than a general evaluation of the vehicle. I'll chalk this trip up to mis communication as I can see how I could have been more clear in expectations when I dropped off the vehicle.

4

My power steering issue was taken care of, the service was great and courteous, I got my car the same day. Pricey, but they made an effort to keep the cost down, which i truly appreciate

Piero, thanks for the nice review and I`m glad that we could save you some money on your P/S repair. Our goal is always to try to save money while doing a quality repair. If we can help you again please let us know.

- The Auto Doc
5

All supportive, give options, and keep you updated

5

These guys were great. I was a little daunted by some reviews I read elsewhere, but I was thoroughly impressed. They told me the price to diagnose the problem with my old Jeep and then called me with a very reasonable price to fix the problem. They pointed out other areas of concern and gave me estimates to fix them, but no hard sell. Overall, I was very impressed with every aspect of my dealing with these nice folks.

5

very thorough and consistent

5

The place is clean and they took care of me so quickly!

5

Friendly and helpful staff. I felt comfortable with all services provided.

5

Dan said their location is beneficial for him. He said they are professional and thorough.

5

Clarence said they provided great service and the customer service was great. They did a great job and they are the best auto business in Houston.

5

Sneha said the response time was quick and the service was good.